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Are inquiries sitting there until someone has time to read them?

Email, web forms, WhatsApp, Messenger. Each one has to be read, understood and passed along. I’ll build an agent that does it right away: it sorts them, answers the simple ones, and puts the rest on the right person’s desk.

Book a call→

Bring three inquiries from last week. On a free call we’ll walk through what the agent would do with them.

01 The cost

What it’s costing you today

An inquiry you answer tomorrow has often gone to someone else by then.

  • 1A shared inbox nobody owns
    Everyone sees it, nobody replies. Or two people reply at once.
  • 2Retyping from the form
    Someone copies form data into a spreadsheet or CRM before the conversation even starts.
  • 3Evenings and weekends
    An inquiry sent Friday after 6 p.m. waits until Monday.
  • 4The important stuff buried in spam
    A big client’s complaint sits under SEO pitches and newsletters.
02 Example, illustrative numbers

Before → After

Before

About 60 inquiries a week from email, the web form and Messenger. Every morning one person reads them all and forwards them. Simple questions about availability and prices wait half a day, and some inquiries get lost.

After

Every inquiry is sorted moments after it arrives. Simple ones get an answer right away, quote requests reach the salesperson with the details filled in, complaints go to you. In the morning you look over a short list of cases that need a person.

03 Sorting

What the agent works out for every inquiry

Every inquiry is sorted on arrival, before anyone opens the inbox. When the agent isn’t sure, a person takes it.

  • Type of request Quote, question, scheduling, complaint, invoice. From your list. Confident
  • Who’s asking New or returning customer, matched against your records or CRM. Confident
  • What’s missing Address, date, scope. The agent asks before it passes the case on. Confident
  • Urgency Something’s broken, or a question about next month. Confident
  • Who gets it Sales, service, accounting or you, by your rules. Confident
  • Spam or a sales pitch? Set aside, so it doesn’t eat up anyone’s time. Needs a check
04 Steps

How it works

  1. Step 1

    Collect

    Inbox, web form, WhatsApp and Messenger in one stream.

  2. Step 2

    Sort

    Type, urgency, owner. The agent fills in missing details from your records or asks the customer.

  3. Step 3

    Reply or draft

    Simple questions answered right away from what you know. Quotes and complaints drafted for your approval.

  4. Step 4

    Hand off

    To the right person, with context, and logged in your CRM or spreadsheet.

05 Tools

What I connect it to

06 Next

See also

07 Pricing

How billing works

  • A fixed price after the planAfter our call I write up the scope and give you one price. It only changes if you change the scope.
  • Two paymentsHalf to start, half on handoff. Bigger projects are billed in stages from the plan.
  • IncludedFixes until handoff, EU hosting, and the code and data are yours once it’s delivered.

One channel and simple rules is less work; several channels, answers drawn from your knowledge and CRM entries, more. I give you the number after we talk.

Not sure how many channels to connect at first? Let’s start with one, and I’ll price the rest. Book a call→

08 Straight talk

When it’s not worth it

  • 1You get a few inquiries a week and answer them yourself without trouble.
  • 2Every inquiry needs a phone call before anything can be said.
  • 3You don’t have a price list or rules yet that someone could answer from.

Few inquiries, but they wait too long? Let’s talk; something simpler might do. Book a call→

09 FAQ

Questions

Does the customer know an agent is replying?

Yes, if that’s what we agree. Replies can be signed as your company’s assistant.

What if the agent sorts an inquiry wrong?

You see every call it makes and can correct it. When the agent isn’t sure, a person takes it.

Will it send a quote on its own?

No, unless we agree it should. Quotes wait as drafts for your approval.

We already have a CRM. Will it connect?

Yes, through its API. The agent creates the contact and the case where your team already works.

Where does my data live?

On servers in the EU. It belongs to you.

How long does it take?

A first preview in a week, the whole thing usually in 2–4 weeks. The plan has the date.

10 Call

Let’s talk

Pick a time. I reply the same business day (Polish time, CET), and once it’s built, the agent will answer your customers faster than I do.

Pick a day

Time zone: Europe/Warsaw